Help Sections
Wildlifefocus.org is a website that displays high-quality Flash streaming video as well as Quick Time virtual reality technology. In order to experience this site at its best we recommend using a broadband connection. If you have a slower connection the videos and virtual tours will take a while to download and the live webcam feed may be a little jerky.
Video Player
If you are having problems viewing the webcams or videos the most common problem is that you don't have the latest version of Adobe Flash installed on your computer.
To install the latest version of Flash player please follow the link below:
http://www.adobe.com/shockwave/download/download.cgi?P1_Prod_Version=ShockwaveFlash
If you are still having problems please try one of the following:
- Temporarily disable popup blocking software installed on your computer.
- Allow wildlifefocus.org as a trusted site in your firewall software.
- Ensure other applications like Quicktime, iTunes, Real Player, or Windows Media Player aren't set as the default streaming application, as this might affect the video player.
- Check your browser security settings using the Macromedia settings panel at: http://www.macromedia.com/support/documentation/en/flashplayer/help/settings_manager04.html#117502
If you are using a computer with the Windows 2000 system and the Internet Explore version 6 and are experiencing problems with our video content, we recommend downloading the excellent browser Mozilla Firefox.
To download the latest version of Firefox click on the link below:
If you still can’t get it to work make sure your computer is turned
on and contact us at wildlifefocus@worldlandtrust.org
and we will try and sort out the problem.
Virtual Tours
If you can’t see our virtual tours you may not have the latest
Quicktime player installed.
Follow the link below to install it.
http://www.apple.com/quicktime/download/
Further help on Quicktime Virtual Tours is available at :
http://qtvr.sandiego.edu/howto.html
Again if you are still experiencing problems please contact us at wildlifefocus@worldlandtrust.org
